Privacy Policy

Last updated: September 12, 2025

At Aviral, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation platform and related services.

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

About Aviral

Aviral is an AI-powered video generation platform that enables content creators, marketers, and businesses to produce professional video content using AI actors, automated editing, and intelligent content generation.

When this Privacy Policy refers to “we,“ “us,“ or “our,“ it refers to Aviral and its team. When it refers to “the Service“ or “Aviral,“ it refers to our video generation platform, Studio, Autopilot features, and all associated services.

Data Processing and AI Services

Aviral integrates with leading AI services to power video generation, script creation, and content analysis.

  • HeyGen API: For AI avatar creation and voice synthesis. Your photos are processed to create avatars but are not stored by HeyGen.
  • Claude/GPT-4: For script generation and content optimization. Your prompts are processed but not retained for training.
  • AWS Services: Videos and media assets are stored securely on S3 with CloudFront CDN delivery using signed URLs.
  • Remotion: For programmatic video rendering. Processing occurs on AWS Lambda in isolated environments.

Privacy by Design

We implement privacy-first principles throughout our platform:

  • Organization-based isolation: All content is scoped to your organization and never accessible to others
  • Private by default: Videos and projects are private until you explicitly share them
  • Secure media storage: All assets stored on AWS S3 with signed URLs for access control
  • Content moderation: Inappropriate content is prohibited to maintain professional standards
  • Team controls: Role-based access ensures team members only see what they need
  • Soft deletes: Deleted content is marked for removal but retained briefly for recovery if needed

Use of Artificial Intelligence

We use AI to power core features of our video generation platform:

  • Avatar Generation: Creating realistic AI actors from your photos for video presentations
  • Script Writing: AI-powered script generation based on your prompts and requirements
  • Content Analysis: Understanding video content for automatic caption and B-roll placement
  • Voice Synthesis: Converting text to natural speech for avatar videos
  • AI outputs are used exclusively for your video creation and are never shared without your consent

1. Information We Collect

We collect information that you provide directly to us when using the Service, as well as information collected automatically through your use of the Service.

1.1 Information You Provide

We may collect the following types of information when you register for an account, submit forms, or otherwise interact with our Service:

  • Personal identifiers such as your name and email address
  • Account credentials and organization membership
  • Photos for AI avatar creation
  • Video scripts and content prompts
  • B-roll footage and media assets
  • Project configurations and preferences
  • Communications with our support team
  • Videos and content you create through the platform

1.2 Information Collected Automatically

When you use our Service, we may automatically collect certain information about your device and usage patterns, including:

  • Device information such as your IP address, browser type, operating system, and device identifiers
  • Usage data such as features used, analysis requests, and time spent on the Service
  • Log data such as error reports, activity logs, and performance data
  • Cookies and similar tracking technologies for service functionality

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Generating AI avatar videos from your scripts
  • Processing and rendering video content
  • Managing your projects and media assets
  • Providing, maintaining, and improving the Service
  • Processing transactions and managing your account
  • Responding to your requests and providing customer support
  • Sending you technical notices, updates, security alerts, and administrative messages
  • Sending you marketing communications, promotional offers, and product updates via email (you can opt-out at any time)
  • Monitoring and analyzing trends, usage, and activities in connection with the Service
  • Detecting, investigating, and preventing fraudulent transactions and other illegal activities
  • Personalizing and improving your experience with the Service

2.1 Email Communications and Marketing

We may use your email address to communicate with you about:

  • Service-related communications: Account updates, security alerts, technical notices, and customer support responses
  • Product updates: New features, improvements, and important announcements about Aviral
  • Marketing communications: Platform updates, video creation tips, and promotional offers related to our services

Your consent and opt-out rights: By creating an account and providing your email address, you consent to receiving these communications. You can opt-out of marketing emails at any time by:

  • Clicking the “unsubscribe” link in any marketing email
  • Contacting us directly at support@aviral.com
  • Updating your preferences in your account settings

Please note that even if you opt-out of marketing communications, you will still receive essential service-related emails necessary for your account and the proper functioning of the Service.

3. Sharing of Information

We may share your information in the following circumstances:

3.1 AI Service Providers

We share data with AI providers for video generation:

  • HeyGen: For avatar creation and voice synthesis
  • OpenAI/Anthropic: For script generation and content analysis
  • Data is processed automatically without human review
  • Providers do not retain your data for training purposes

3.2 Other Service Providers

We work with trusted service providers:

  • AWS for cloud storage and video processing
  • Remotion for video rendering
  • PostgreSQL for database services
  • Redis for queue management
  • Email delivery services for notifications

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so, such as when you choose to make your profile or specific content public.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information, including:

  • Secure cloud storage with AWS S3 and CloudFront CDN
  • Organization-based access control
  • Signed, time-limited URLs for media access
  • Encryption of data in transit and at rest
  • Role-based permissions for team members
  • Regular security audits and updates

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the secrecy of any credentials used to access your account.

Data Control and Deletion

You maintain control over your data:

  • Delete individual videos, projects, or media assets
  • Remove AI actors and voice configurations
  • Export your video content at any time
  • Delete your account and all associated data
  • Control team member access to projects

Deleted content is soft-deleted initially for recovery purposes, then permanently removed after 30 days.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to delete your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

6. Children's Privacy

Our Service is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. This is a professional video creation platform intended for adult content creators and businesses. If you become aware that a child has provided us with personal information, please contact us.

7. Important Disclaimers

Aviral is a video generation platform for creating professional content. Generated videos should comply with applicable laws and platform guidelines. Users are responsible for ensuring their content meets legal requirements and doesn't infringe on rights.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Data processing occurs in multiple locations including the United States (AWS servers) and other countries where our service providers operate. By using our service, you consent to this transfer and processing.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: support@aviral.com
Website: aviral.com